Legal notice
Legal Notice HouseCares Pvt. Ltd. Last Updated: August 2026
Business Model Disclosure HouseCares Pvt. Ltd. operates as an e-commerce reseller/dropshipping business. We do not manufacture, warehouse, or directly ship products ourselves.
When you place an order on housecares.in, your order is fulfilled and shipped by third-party suppliers and fulfillment partners on our behalf. HouseCares Pvt. Ltd. acts as an intermediary between the customer and the fulfillment partner.
What This Means for You as a Customer:
- Your order will be shipped directly by our third-party fulfillment partner
- The shipping label or package may carry the fulfillment partner's details
- Delivery timelines depend on our third-party partners and may vary
- HouseCares Pvt. Ltd. remains your sole point of contact for all queries, complaints, and after-sales support
Our Responsibility Despite using third-party fulfillment, HouseCares Pvt. Ltd. takes full responsibility for:
- Product quality as listed on our website
- Customer support and grievance redressal
- Processing returns and refunds as per our Return & Refund Policy
Contact for Grievances HouseCares Pvt. Ltd. Email: info@housecares.in Website: housecares.in